Privacy Policy

1. Information We Collect

We collect information to connect you directly with local service professionals. The types of personal data we collect include:

• For Customers: Contact details (Name, WhatsApp number, email), and geolocation (GPS coordinates) to calculate distance to nearby providers.
• For Providers: Name, phone number, trade skills, pricing categories, geographic travel radius, and Aadhaar card details for mandatory KYC vetting.
• Device Info: IP address, device type, network parameters, and app interaction logs to ensure secure connections.

2. How We Use Your Information

We strictly process data to facilitate hyper-local discovery. Specifically, we use your details for:

• Real-time calculations of geographic distance between customers and service providers.
• Official Aadhaar-based KYC background verification of providers to ensure local community safety.
• Simulating, managing, and verifying Profession Pass unlocks.
• Providing instant notifications regarding listing status or support requests.

3. Data Retention & Protection

Your security is our priority. We employ industry-standard encryption protocols (SSL/TLS) for data in transit and secure database storage models for data at rest.

We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal requirements. Aadhaar documents submitted for validation are verified securely and are never sold or shared with any third-party marketing network.

4. Contact Us

If you have any questions, feedback, or complaints regarding this Privacy Policy or data security practices, reach out to our Grievance Officer at privacy@karmanisht.com.